Shipping policy

Unique Starlight 

This policy is applicable to domestic (USA) orders. It is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store, you accept the policies contained herein.

 

A. Shipping Costs

All shipping on our website is free within the Continental U.S.

B. Transit, Handling & Order Cut-Off Time Domestically

• Transit Time: Domestic shipments are generally in transit for 2–9 business days.
• Order Cut-Off Time: Orders placed by 2:00 PM Eastern Standard Time (New York) on business days will be dispatched the same day.
• Handling Time: Domestic orders are processed within 1–2 business days.

C. Delivery Terms

We use USPS, UPS, or FedEx to deliver the products.

D. Change of Address

We cannot change the delivery address once the order is in transit.

E. Cancellation

If you change your mind before receiving your order, we can accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

F. Parcels Damaged in Transit

If you find a parcel is damaged in transit, please reject the parcel from the courier and contact our customer service. If the parcel has been delivered without you being present, please contact customer service for further instructions.

If you have any questions, please refer to the contact information in the footer of our website.